Privacy policy
Last updated: July 17, 2025
Welcome to KLODI Beauty.
We operate this store and website — including all related information, content, features, tools, products, and services — to provide you with a curated shopping experience (the “Services”). The Services are powered by Shopify, which enables us to operate our online store.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or communicate with us through the Services. If this Privacy Policy conflicts with our Terms of Service, this Privacy Policy governs how your personal information is handled.
By accessing or using the Services, you acknowledge you have read and understood this Privacy Policy.
1. Personal Information We Collect
“Personal information” means any information that identifies or can reasonably be linked to you.
We may collect or process the following categories of personal information:
- Contact Details: Name, billing/shipping address, phone number, email.
- Financial Information: Credit/debit card details, payment information, transaction details.
- Account Information: Username, password, preferences, account settings.
- Transaction Details: Items viewed, added to cart, wishlisted, purchased, returned, exchanged, or cancelled.
- Communications: Any information you provide when contacting us.
- Device Information: IP address, browser type, device identifiers, network connection.
- Usage Data: Your interaction with the Services, browsing behavior.
2. Sources of Personal Information
We collect personal information from:
- Directly from You: When you create an account, make a purchase, communicate with us, or use the Services.
- Automatically via the Services: Through your device and browsing activity, including cookies and similar tracking technologies.
- Our Service Providers: Such as payment processors, shipping companies, and technology providers.
- Business Partners or Third Parties.
3. How We Use Your Personal Information
We use your personal information to:
- Provide, Personalize & Improve the Services: Process orders, manage accounts, remember preferences, arrange shipping, manage returns, and improve user experience.
- Marketing & Advertising: Send promotional materials, offer personalized ads, and communicate offers based on your activity (only if you opt-in where required).
- Security & Fraud Prevention: Authenticate accounts, detect fraudulent activities, and ensure a secure shopping environment.
- Communications: Provide customer support, respond to inquiries, and maintain our relationship with you.
- Legal Compliance: Fulfill legal obligations, respond to legal requests, and enforce policies.
4. How We Disclose Personal Information
We may disclose your personal information:
- With Shopify & Service Providers: For order processing, IT services, data analytics, payment processing, fulfillment, and customer support.
- With Business & Marketing Partners: For marketing and advertising purposes, including personalized advertising.
- When You Consent: For example, social media integrations or product shipments.
- With Affiliates or Corporate Group: For business purposes.
- In Business Transactions: Such as mergers, acquisitions, or asset sales.
- For Legal Reasons: To comply with law, enforce terms, or protect rights and safety.
5. Shopify Relationship & Data Sharing
Our Services are hosted by Shopify, which may process your information to operate and improve the Services.
Shopify may collect personal information about your interaction with our store and other merchants for analytics and enhanced services.
To learn how Shopify processes your data or to exercise your rights, please visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience, analyze site traffic, and personalize content.
You can manage your cookie preferences via your browser settings.
7. Third-Party Links
Our Services may link to third-party websites.
We are not responsible for their privacy practices, and you should review their policies before providing any information.
8. Children's Data
The Services are not intended for use by children under the age of majority.
We do not knowingly collect personal information from minors.
If you believe a child has provided us with personal information, please contact us for its removal.
9. Data Security & Retention
We use reasonable security measures but cannot guarantee absolute security.
We retain your data only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
10. Your Rights & Choices
Depending on your location, you may have the right to:
- Access / Know: Request information we hold about you.
- Delete: Request deletion of your personal information.
- Correct: Request correction of inaccurate information.
- Portability: Receive a copy of your data or request transfer to a third party.
- Manage Communication Preferences: Opt-out of marketing communications at any time.
To exercise your rights, contact us at contact.klodibeauty@gmail.com.
We may need to verify your identity before processing your request.
You may also exercise rights related to data processed by Shopify directly via their Privacy Portal.
We do not discriminate against you for exercising your privacy rights.
11. Complaints & Appeals
If you have concerns or complaints about how we handle your personal information, contact us at:
📧 contact.klodibeauty@gmail.com
📍 109 Wellington Rd, Sefton, NSW, 2162, Australia
You may also lodge a complaint with your local data protection authority.
12. International Data Transfers
Your personal information may be stored or processed outside your country.
For transfers outside the European Economic Area or the UK, we use Standard Contractual Clauses or rely on adequacy decisions to protect your data.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated "Effective Date."
We encourage you to review this Policy regularly.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
📧 contact.klodibeauty@gmail.com
📍 109 Wellington Rd, Sefton, NSW, 2162, Australia